Michael Disney is a highly respected and experienced professional in the service businesses industry, known for his expertise in optimizing operational processes. With years of hands-on experience, Michael has helped countless entrepreneurs achieve success by developing sustainable and profitable strategies that focus on streamlining operations. His friendly and approachable personality makes him a popular figure among business owners, who value his insightful guidance and practical tips.
On this episode of Service Business Mastery, Join Tersh and Josh as they team up with the unstoppable Michael Disney to dissect the daring journey of optimizing operational processes that service business entrepreneurs must take, to achieve their goal of profitability and sustainability amidst challenging times.
SHOW NOTES
- Introduction and Sponsor Messages [00:00]
- Mike Disney on Focusing on Business Processes [05:36]
- Mike’s Opinion on Service Business Slow Season and Call Volume [08:59]
- The Importance of Creating Urgency and Operational Standards [11:32]
- How Pricing and Budgeting Fit Into Your Business [14:03]
- Challenges of Government Policies for Small Businesses? [13:42]
- The Importance of Implementers in Business [24:38]
- Importance of Action In Your Business [27:04]
- Credibility and Authority in Business [32:07]
- The Importance of Financial Responsibility for Your Company [35:45]
- Reviewing PNLs: When to Do It and if It’s Worth It? [38:47]
- Daily Approach to Your Data & KPI’s for Company Growth [41:14]
- Clarity & Alignment: the Key to Longterm Success [42:40]
- Closing Out the Episode [44:19]
Resources And People Mentioned:
- Mike Agugliaro, CEO Warrior | The Lion’s Den Podcast
- Service Business Growth Group
- This episode is kindly sponsored by Sera (visit their website) CompanyCam (visit their website), UpFrog (visit their website) and Emerson (visit their website).
- Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
- Join the Service Business Mastery Facebook group
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