In this episode of Service Business Mastery, Tersh and Josh interview Stephanie Allen and Jessica Woodruff Smith who share their expertise in growing service businesses through strategic hiring and networking. Stephanie, co-owner of Airworks, prioritizes family-oriented and mom-approved services, while Jessica, co-founder of Lady Titans, advocates for women in the trades. Together, they provide practical tips and growth strategies, emphasizing the importance of strategic hiring, networking, and fostering positive company culture. This episode is a must-listen for entrepreneurs seeking valuable advice on achieving sustained growth and managing remote teams.
SHOW NOTES
- Introducing Stephanie Allen and Jessica Woodruff Smith [0:49]
- Hiring Jessica for ServiceTitan software implementation at Airworks Solutions. [05:30]
- The significance of networking in business growth. [10:46]
- Overcoming business pain points.[12:33]
- Bottom line vs. revenue. [13:19]
- Toxic Culture and Its Effects [14:52]
- Roles in a Remote Company [15:54]
- Remote Work Pain Points [18:03]
- Work-Life Balance [19:26]
- Building Culture in Remote Work [26:27]
- Working with Multiple Screens [28:14]
- Dealing with Overwhelming Amounts of Information [29:28]
- Importance of Tracking and Measuring [30:47]
- Networking and Problem-Solving [31:30]
- Managing Employees and Encouraging Problem Solvers [32:35]
- The hosts wrapped up the episode [32:40]
Resources And People Mentioned:
- Connect with Stephanie Allen and Jessica Woodruff Smith on social media to learn more about their experiences in the industry and their involvement with LadyTitans.
- Consider joining Women in HVACR (WHVACR) and LadyTitans to network and collaborate with other women in the industry.
- Evaluate your current team members and ensure they are in the right positions for their growth and the success of your business.
- This episode is kindly sponsored by Sera (visit their website) CompanyCam (visit their website), UpFrog (visit their website) and Emerson (visit their website).
- Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
- Join the Service Business Mastery Facebook group
Tune in to hear the latest and greatest in business services trends on Service Business Mastery on Apple Podcasts, Spotify, and our website.
